Management Session 5

....is ability to gather, analyze and use information for decision making and problem solving

• Computer competency

• Information competency

• Technical competency

• Strategic competency

Information is...

• Information drives management functions

• Raw facts and observations

• Data made useful for decision making

• raw data

Characteristics of useful information:

• Timely, High quality, Complete, Relevant, Understandable

• Accurate, Precise, Parsimony

• Rich, Precise, Timely

• Complete,Rich, Accurate

Managerial advantages of IT utilization for planning is...

• Allows real-time solutions to performance problems

• Improved coordination and integration

• More ongoing and informed communication among all parts of the organization

• Better and more timely access to useful information

Managerial advantages of IT utilization for leading is...

• Allows real-time solutions to performance problems

• Improved communication with staff and stakeholders

• More immediate measures of performance results

• Improved coordination and integration

The manager has decisional roles information-processing for...

• Information sought, received, transferred among insiders and outsiders

• Information used for ceremonies, motivation and networking

• Information used for entrepreneurship, resource allocation, disturbance handling, negotiation

• Information used for problem solving

The manager has informational roles information-processing for...

• Information sought, received, transferred among insiders and outsiders

• Information used for ceremonies, motivation and networking

• Information used for entrepreneurship, resource allocation, disturbance handling, negotiation

• Information used for problem solving

The manager has interpersonal roles information-processing for...

• Information sought, received, transferred among insiders and outsiders

• Information used for ceremonies, motivation and networking

• Information used for entrepreneurship, resource allocation, disturbance handling, negotiation

• Information used for problem solving

The process of identifying a discrepancy between actual and desired performance and taking action to resolve it

• Negotiation

• Decision

• Problem solving

• Opportunity

Inactive in information gathering and solving problems is the one who engaged as...

• Problem identifier

• Problem solvers

• Problem seekers

• Problem avoiders