Communication

If a resident has a hearing impairment, the nurse aide should

• Face away from the resident when speaking

• Shout so that the resident can hear the aide.

• Exaggerate the words so that the resident can read the aide lips

• Face the resident with the light on the aide's face.

The following should be done to an agitated and aggressive person except:

• shouting to the person when talking
• stand away from the person
• talk to the person without raising your voice
• stand close to the door

The use of body language when communicating to another person is part of which type of communication?

• verbal communication
• non-verbal communication
• electronic communication
• written communication

communication is the process of sending and receiving messages 

• true 
• false

All are examples of  communicating non-verbally expect...

• Gestures
• Voice
• Posture
• Touch

Tags

CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.8.7

CCSS.RL.9-10.7

Please identify if the following question is open-ended or closed-ended:

If the school day was extended in order to start school in September, would you be willing to stay a little longer everyday?

• Open

• Closed

Tags

CCSS.L.11-12.6

CCSS.L.8.6

CCSS.L.9-10.6

CCSS.W.11-12.2D

CCSS.W.9-10.2D

The process of exchanging thoughts and messages between two or more people is the definition of...

• Eye Contact

• Communication

• Conflict

• Communion

Verbal communication includes with other type of communication?

• Written

• Non-Verbal

• Body language

What should be included on a phone message?

• Date/Time

• Message

• Your initials

• All of the above

Empathy is the ability to...

• understand and share the feelings of others
• choose the best path to walk on

Tags

CCSS.RL.11-12.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.8.3

CCSS.RL.9-10.3