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100818 SELLING POP QUIZ from mega PJ

Authored by Pamela Jordan

Other

9th Grade

Used 4+ times

100818 SELLING POP QUIZ from mega PJ
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36 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

All are steps of the CLOSE component of selling EXCEPT

Complete the transaction

Follow up

Present the product

Close the sale

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The last stage of the selling process is

presentation

close

greeting

handling objections

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The close occurs when the customer is

hesitant to buy

first walks in the store

ready to buy

returns an item

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

All are examples of buying signals EXCEPT

Walking out of the store

Actions

Facial expressions

Comments

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the difference between a credit card and a charge card?

A credit card can only be used in the store that issued it

A charge card can be used anywhere and a credit card cannot

A charge card can only be used in the store that issued it

There is no difference between the two cards

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The type of close involving the customer giving many positive buying signals

Choice Close

Close on an Objection

Direct Close

Service Close

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The type of close involving limited product supply and an urgent need to purchase

Close on an Objection

Summarize then Close

Direct Close

Standing Room Only Close

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