Which are the following LATAs that we use?

• Interlata

• Intralata

• innerlata

• , outerlata

When a customer is past due what hat do we put on?

• Collections

• Non-profit

• Charity

What is the term used to hide competitors info on the customers’ bills?

• masked

• unmasked

• hide

• incognito

What is the ordering system for southwest/west?

• southwest ease

• west ease

• southwest CTTP

• west CTTP

Select the 4 credit qualifications?

• Low

• Medium

• High

• Too High

• Unknown

When placing a new order for MW or SW/W you need to input the customers previous address?

• True

• False

What is our lead offer for POTS?

• All Distance

• Complete Choice

• Complete Choice Enhanced

• VOIP

Which affiliate service is needed to make a bundle on Telco?

• DTV

• Uverse TV

• Voip

• Wireless

• Uverse HSI

How do you scroll down in ASON?

• F11

• F2

• F4

• F5

How many phone numbers can a customer ask to see before we charge with POTS?

• 3

• 4

• 5

• 2