Chapter 6: The Human Service Professional

Why might someone choose to work in the human service career field?

• human service jobs help people and help people grow

• the human service job market is stable

• status is associated with human service work

What criterion do clients and workers use to make choices?

• valuing

• prizing

• helping

Why is self-determination a critical value in the helping process?

• the worker has the expertise to make excellent choices

• the client needs to assume responsibility

• the client is resistant to help

When might it be acceptable for a human service professional to break confidentiality?

• parents request information about their children

• the professional is puzzled by the case and needs advice

• the professional believes there is nothing incriminating in the files

The increasing body of research that supports the concept that the personal characteristics of helpers...

• make little difference in the helping process

• are not as important as mastery of helping theory

• are largely responsible for success or failure of helping

Which of the following is the process that assists helpers with understanding their own attitudes and feelings?

• self-awareness

• clinical judgement

• ethical integrity

Which is NOT an empathetic statement?

• I feel sorry for you being locked up day and night.

• Twenty years without parole is a long time.

• You miss your family.

Which action does NOT demonstrate commitment to the client?

• helping outside area of expertise

• telling clients the limits of expertise

• reading the code of ethics

A nurse is an example of which category?

• professional

• generalist

• nonprofessional

Which level would require an individual to have formal training or experience and usually a bachelor's degree?

• specialist

• generalist

• supervisor