Quiz Taking simple phone message XI TKC 1

Claire: Hello, finance department.

Jennifer: Hello, can I speak to Adrian Hopwood, please?

Claire: I’m afraid he’s in a meeting at the moment. Can I help?

Jennifer: No, I need to talk to Mr Hopwood, I think. What time will he be out of the

meeting?

Claire: In about an hour. Can you call back later?

Jennifer: Okay, I’ll do that.

Claire: Or can I take a message?

Jennifer: Actually, would you mind? Could you tell him that Jennifer McAndrews

called and that I’m in the office all day if he could call me back.

Claire: Can I take your number, please?

Jennifer: Yes, it’s 5556872

Claire: 5556872. Okay, I’ll make sure he gets the message.

Jennifer: Thanks very much for your help, bye!

Claire: Goodbye!

Why isnot Mr Hopwood available?

• Because He is having lunch

• He is preparing some file at the moment

• He is in a meeting

• He is out at the moment

• He goes with his clients

Claire: Hello, finance department.

Jennifer: Hello, can I speak to Adrian Hopwood, please?

Claire: I’m afraid he’s in a meeting at the moment. Can I help?

Jennifer: No, I need to talk to Mr Hopwood, I think. What time will he be out of the

meeting?

Claire: In about an hour. Can you call back later?

Jennifer: Okay, I’ll do that.

Claire: Or can I take a message?

Jennifer: Actually, would you mind? Could you tell him that Jennifer McAndrews

called and that I’m in the office all day if he could call me back.

Claire: Can I take your number, please?

Jennifer: Yes, it’s 5556872

Claire: 5556872. Okay, I’ll make sure he gets the message.

Jennifer: Thanks very much for your help, bye!

Claire: Goodbye!

What number can Mr. adrian Hopwood call?

• five five five seven six eight two

• five five five six two eight seven

• five five five eight seven six two

• five five five six eight seven two

• five five five eight six seven two

Claire: Hello, finance department.

Jennifer: Hello, can I speak to Adrian Hopwood, please?

Claire: I’m afraid he’s in a meeting at the moment. Can I help?

Jennifer: No, I need to talk to Mr Hopwood, I think. What time will he be out of the

meeting?

Claire: In about an hour. Can you call back later?

Jennifer: Okay, I’ll do that.

Claire: Or can I take a message?

Jennifer: Actually, would you mind? Could you tell him that Jennifer McAndrews

called and that I’m in the office all day if he could call me back.

Claire: Can I take your number, please?

Jennifer: Yes, it’s 5556872

Claire: 5556872. Okay, I’ll make sure he gets the message.

Jennifer: Thanks very much for your help, bye!

Claire: Goodbye!

What is Jennifer message for Mr. Adrian Hopwood?

• Arrange appointment

• Arrange a meeting

• Call back

• Call him

• Meet him

How long will the hall room be available?

• 2 hours

• 1,5 hours

• 3 hours

• 4 hours

• 5 hours

What message should be informed to Mr. Wisnu?

• Mr. Jono wants Mr. Wisnu meet him after the meeting end

• Mr. Jono wants to arrange the meeting

• Mr. Jono said that The hall room was available

• Mr. Jono wants to meet Mr. Wisnu soon

• Mr. Jono wants him to call back

what does the phrase "Hold the line...." means?

• ask to speak soon

• ask to hold something

• ask to make a line

• ask to wait a moment

• ask to leave message

the expression "May I write down a message" has a similar meaning with ...

• What can I help you?

• Would you like to leave a message?

• May I give you a message?

• Can I ask some information?

• Can you take my message?

Caller:Hello....................................?

Nita :I'm sorry,he is out .Could you call back at four?

Caller:All right.Thank you

• Could you speak to Mr.Aziz,please?

• Can I take a message from you?

• Could I speak to Mr.Aziz,please?

• Would you like to call him again?

• Can I leave a message?

Sandi : Good morning.This is Sandi. May I talk to Mr.Zaenal,please?

Receptionist: ...................I'll try to put you through to Mr.Sandi at his office.

• Hold the line,please

• Sorry to keep you waiting

• Who's speaking,please

• Yes,I'm speaking

• I'm afraid he is out the moment

Receptionist: Good morning.What can I do for you,sir?

Guest : I'd like to talk to the Personnel Manager,please.

Receptionist: ....................?

Guest : Yes.My name is Hendarto.

• May I have your number

• Could you call him later

• Have you met him before

• Have you made an appointment

• May I have your name