If I execute a POA(Power of Attorney) can this account be operated by a different person from a different mobile number?

Account cannot be operated by POA

Account can be operated by POA if it is a joint account

Account cannot be operated by POA in case of minor account

On Yono app and portal, what are the charges for RD pre-mature closure?

RD at 1.00% below the rate applicable

RD at 0.25% below the rate applicable

RD at 0.50% below the rate applicable

RD at 0.75% below the rate applicable

On Yono app and portal, Penalty in case of delay in payment of installment of RD of 5 years or less shall be

Rs 1.50 for every Rs 100 per month

Rs 1.00 for every Rs 100 per month

Rs 2.00 for every Rs 100 per month

Rs 2.50 for every Rs 100 per month

What is the interest rate for PAPL?

Interest rate will be fixed at 560 basis points over 1 year MCLR

Interest rate will be fixed at 260 basis points over 1 year MCLR

Interest rate will be fixed at 360 basis points over 1 year MCLR

Interest rate will be fixed at 460 basis points over 1 year MCLR

On Yono app and portal, Penalty in case of delay in payment of installment of RD of more than 5 years?

Rs 2.00 for every Rs. 100 per month

Rs 1.00 for every Rs. 100 per month

Rs 3.00 for every Rs. 100 per month

Rs 4.00 for every Rs. 100 per month

On Yono app and portal, for PAPL, do I have to visit the Branch for applying the loan?

No visit is required, this loan is made available to you through YONO

Two times requires for documentation and disbursement.

Three times requires for application, documentation and disbursement.

How do I earn Reward Points in YONO?

Transactions on YONO app/portal Only

What is Regular Savings Account?

e-KYC based account opening by branch YONO portal

e-KYC based account opening by customer

e-KYC based account opening with OTP by customer

Opening account wihtout branch intervension

Which one of the following is not mandatory for customer for opening Regular Savings Account?

Resident Individual, aged 18 years and above

Possess an Aadhaar card, with complete address

Possess a valid mobile number and email ID

Which of the following is not true regarding ATM Debit Card Management through YONO App and Portal?

However, customer can not block Debit Card(s), linked to his/ her Account in Yono

Debit Card issued to customer can be activated for performing transactions with a single click and single field to input (Card number).

Customer is allowed to manage Debit Card Under ‘Manage Usage’ option, customer can ‘Enable/Disable’ Debit Card transactions.

Under ‘Manage Limit’ option, customer can change the Debit Card and POS/e-Commerce limit.

Which of the following statement is not correct regarding TRAIN TICKET BOOKING FEATURE integration of IRCTC to provide end to end train ticket booking facilities to its YONO customers.

Customers will not be charged for convenience fee

Customers visiting “Train Booking” under Book and Order” section

Customers can also cancel tickets and file TDR for tickets booked through YONO

Seat Availability will be displayed upfront for top three trains for the chosen class by default in Yono

Which of the following is not a benit for SBI customer in YONO?

Exclusive Reward points, Cash Back (wherever applicable) etc., on using any bank or financial Payment instruments.

Exclusive deals from our e-Commerce partners only for SBI Customers

Bank Offers/Discounts applied only when SBI payment instruments is used for payment.

Customized financing options offered by SBI (For e.g. Pre-Approved Personal Loans).

Mr.X is YONO customer wants to close the account. How Can he close the Digital Savings Account ?

Customer himself can close through Reference No.

What if I don’t visit any SBI branch within stipulated period of getting a Reference Number?

Need to complete the entire process again

New reference no. to be generated by the customer

Branch have to open a fresh account on behalf of the customer

Re-install the App and create a new account with different mobile and email ID.

What is timing for opening/creating a fixed deposit in SBI Yono? Is there a cut off time/period?

from 8:00 AM IST to 8:00 PM IST

from 9:00 AM IST to 9:00 PM IST

from 10:00 AM IST to 10:00 PM IST

from 11:00 AM IST to 11:00 PM IST

On Yono app and portal, while funding the dream, where can I check the interest rate offered by bank?

Rate of interest offered on your dream on the review page

Thre is no option to view rate of interest

Thre is an option to view rate of interest through info.sbi in YONO

Thre is an option to view rate of interest through bank.sbi in YONO

On Yono app and portal, what will be pre closure penalty on closing the dream?

Preclosure penalty will be similar to what is applied in the premature closure of RD

Preclosure penalty will be similar to what is applied in the premature closure of TDR

Preclosure penalty will be similar to what is applied in the premature closure of STDR

Preclosure penalty will be similar to what is applied in the premature closure of PAPL

YONO -60

Authored by Harshad Sartape

Instructional Technology

Professional Development

Used 4+ times

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55 questions

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MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The payment options available for the customer to pay for the booking IRCTC tickets through YONO

Direct account debit,

SBI Debit card

SBI Credit card

All Multiple channels

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mr. X wants to open Digital SB Account. His SBI Yono app doesn’t create an account. Procedure stopped, whome he can contact for support?

1800111101

1800011101

1800001101

1800111100

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who are not able to open Digital Savings Account?

Resident Indian individual

Above age of 18 years

Holding valid Aadhaar and PAN Card

NRI

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What document is not required to open a Digital Savings Account?

Aadhaar card

PAN Card

Pass port

None

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can I have a joint holder in Digital Savings Account?

Yes, with E'OR'S

Yes, with Jointly Payable

No, Single Operation only

Yes, with Jointly with Minor as Gardian

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

After reference number is generated, by when can I complete the biometric verification?

with-in 7 calendar days

with-in 10 calendar days

with-in 15 calendar days

with-in 25 calendar days

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

While Opening the Digital Savings Account, Can I select any branch as my home branch?

Near by branch only

Any Branch

Non Home Branch Only

Home Branch Only

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YONO -60

The payment options available for the customer to pay for the booking IRCTC tickets through YONO

Mr. X wants to open Digital SB Account. His SBI Yono app doesn’t create an account. Procedure stopped, whome he can contact for support?

Who are not able to open Digital Savings Account?

What document is not required to open a Digital Savings Account?

Can I have a joint holder in Digital Savings Account?

After reference number is generated, by when can I complete the biometric verification?

While Opening the Digital Savings Account, Can I select any branch as my home branch?

If I execute a POA(Power of Attorney) can this account be operated by a different person from a different mobile number?

Mr. X is having Digital SB account. He wants to open an RD account through YONO App. what is the minimum period for an online recurring deposit?

Where can a customer directly contact SBI to resolve YONO related issues by mail to

Access all questions and much more by creating a free account

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