What is ASP?

• Application support protocol

• Acquisition software profile

• Application service provider

• Acquisition support preference

Your organisation wants a new technology that will entirely change the work. To implement this new technology, you will

• Prepare the implementation plan yourself.

• Ask your immediate supervisor .

• Meeting with stockholder.

• Hire a consultant to do a feasibility study.

Technology is changing so rapidly and your experience is no longer useful when planning for new technologies.

• True

• False

If our major competitors have used a new technology, then we must immediately implement this technology to maintain our competitive edge.

• True

• False

people who have a share or an interest in an enterprise or a project, hence likely to be affected if there are changes.

• IT help-desk

• Stockholder

• Vendor

• Manufacture

New technology solutions should match the organization’s strategic direction.

• True

• False

What is a hybrid cloud?

• A blend of public and private cloud services with orchestration between them.

• A cloud service deployed across multiple offices or locations

• A blend of private cloud and legacy on-premises hardware

• None of the above

Smart Baby Monitor is an example of

• Cloud Computing

• Help-Desk Application

• IOT (Internet Of Things)

• None of above

one of the main part of Help Desk Software..Select all possible answers

• Turnaround time

• Ticket Management

• The Automation Suite

• None of above

Extent to which a product can be used by specified users to achieve specified goals effectively, efficiently and with satisfaction in a specified context of use

• Usability

• Acceptability

• User Diversity

• None of above