MAN1107 PRETEST WK5 47-55

________ refers to the process of dividing organizational functions (sales, production, accounting/bookkeeping) into separate units.

• Departmentalization
• Coordination
• A chain of command
• Empowerment

An organization with only a few layers of management is known as a(n):

• coordinated organization
• leveraged organization
• tall organization
• flat organization

Springfield National Bank organizes its loan operations based on the market served, such as consumer, small business, and nonprofit organizations. Departmentalization based on ________ allows Springfield to better serve borrowers with different needs.

• function
• geography
• customer group
• process

In a(n) _____________ organization, decision-making authority is concentrated at the top level of management.

• centralized

• decentralized

• inverted

• bottom-up

_______________ means that decision-making authority is delegated to lower-level managers and employees.

• Specification of authority
• Decentralized authority
• Uniformity of authority
• Standardized authority

An organization that consists of many layers of management is referred to as a(n) ____________ organization.

• deep
• tall
• flat
• wide

The __________ puts together parts and components to make a product.

• modular process
• assembly process
• econometric process
• compression process

__________ involves computers directly in the actual production process.

• CAM
• ISO
• ERP
• CAD

______________ is the tailoring of products to meet the needs of a large number of individual customers.

• Mass customization
• Feedback response production
• Competing in time
• Mass production