Influences on a business

Which of the following functional areas is most likely to use twitter to increase customer engagement?

• Business Operations

• Marketing

• Finance

• Human Resources

Which of the following is a feature of a weak economic climate?

• High levels of consumer spending

• Low levels of consumer spending

• High levels of employment

• Low levels of unemployment

Which of the following is a possible impact facing a hotel chain if facilities and accommodation are falsely described?

• Sales may increase

• Customer numbers may increase

• Profits may increase

• Reputation may decrease

Which of the following demonstrates the impact of a weak pound on a UK business that imports raw materials and exports finished goods?

• Imported raw materials dearer and exported finished goods cheaper

• Imported raw materials cheaper and exported finished goods cheaper

• Imported raw materials dearer and exported finished goods dearer

• Imported raw materials cheaper and exported finished goods dearer

Which of the following is a drawback to a business of behaving in an environmentally responsible way?

• Sales increase due to positive public image

• Brand reputation is improved

• Publicity may not persuade customers to buy

• Easier to motivate and recruit employees

Which of following is most likely to occur as interest rates fall?

• Sales of luxury products increase

• Sales of essential products increase

• Sales of luxury products decrease

• Sales of essential products decrease

A business that uses renewable energy, such as solar and wind power, aims to reduce:

• Recycling

• Global warming

• Traffic congestion

• Waste disposal

which of these negatively impact the environment?

• Use of finite resources

• Using clean energy

• Recycling

• Seb?

which of these are ethical impacts on business?

• Dishonest advertising

• Air pollution

• treatment of suppliers

• computer aided design

What is interest rate expressed as?

• A decimal

• A percentage

• A fraction

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