Ch. 1 - Understanding Communication

Channels of Communication are?

• gestures, persuasion, sound
• sound waves, light waves, sense of touch
• gestures, facial expressions, sounds
• inform, persuade, entertain

Nonverbal Symbols in face to face communication are the following:

• sound waves, facial expressions, persuasion
• sound waves, light waves, sense of touch
• gestures, facial expressions, sounds
• personality, interests, sound

What does a formal communication setting allow that an informal does not?

• fancy clothes
• time to prepare
• hanging out at home
• podium to stand behind

What is an example of an informal communication setting?

• talking with family and friends
• talking in front of the class
• asking the principal to change a rule
• requesting a loan from the bank

What are 3 goals in a public speaking situation?

• inform, make decisions, facial expressions
• inform, persuade, entertain
• nervousness, shaking arms, inform
• standing in front of a crowd, singing, passing out

The first step in the communication process is?

• Deal with verbal and nonverbal interference
• Determine how to present your ideas in the most effective way.
• Interpret audience feedback
• find ideas to speak about

What are three areas of information about an audience that a speaker should consider?

• age, religion, national and ethic background
• individual characteristics, cultural characteristics, sociological characteristics
• physical noise, psychological noise, semantic noise
• using language well, being organized, listening carefully 

What are three cultural characteristics that the speaker can learn about the audience?

• age, religion, national and ethnic background
• individual characteristics, cultural characteristics, sociological characteristics
• being organized, using language well, listening carefully
• age, cultural characteristics, individual characteristics

How does knowing the audience's background help the speaker?

• helps you present thoughts and ideas effectively
• knowing what people think
• being able to connect with your audience
• knowing what you are talking about

What is the process of turning ideas and feelings into symbols to be communicated?

• decoding
• encoding
• channel
• message