PHR Learning & Development Prep

The SMART model outlines the important characteristics of:

• forecasting studies

• employee training

• effective recruiting

• organizational goals

Which of the following statements about performance appraisal is false?

• Focal review programs include all of the employees in an organization

• A behaviorally anchored rating system isolates each job's most important tasks

• Forced ranking systems assume that most employees are neither exceptionally good nor exceptionally bad

• Ranking is a good method for appraising large groups of employees

An article is in public domain if:

• there is no effect on the value of the copyrighted work

• it has already been reproduced by the copyrighted work

• its period of copyright is still in effect

• it has been produced by the U.S. government

What is a characteristic of an adult learner?

• Directed by others

• Resistant to change

• Inflexible

• Focus on "real-world" issues

Which of the following is the BEST method to meet the needs of a visual learner?

• Provide a variety of learning tools, including diagrams, illustrated textbooks, videos, and handouts

• Ensure the instructor communicates clearly

• Provide opportunities for group discussion

• Create a highly interactive work environment

To determine the cost of training per participant, the total cost of training is divided by which of the following?

• Number of people actually trained

• Percentage increase in production

• Percentage decrease in turnover

• Number of people selected for training

Which of the following should HR consider when defining the target audience for a training program?

• Potential productivity gains

• Incentives for completing the training

• Peer group pressure

• Knowledge and skill of participants

The best way for managers to measure the results of training programs is to:

• compare the employees' performance against established performance standards

• test employees to determine whether they understand the skills and knowledge presented in the training

• ask employees to assess the effectiveness of the training

• ask trainers to evaluate the effectiveness of the training

Which of the following is the organization's responsibility in career management?

• Assess career options inside and outside the organization

• Design a career path that matches organizational goals

• Match organizational needs with individual abilities

• Identify personal abilities and interests

Succession plans provide which of the following outputs?

• Summaries of candidate availability

• Candidate data

• Compensation levels

• Position requirements