Knowledge Management

How many percent of businesses are represented by small to middle-sized enterprises?

• more than 76 %

• more than 90 %

• more than 89 %

• more than 92 %

Knowledge discovery systems rely on mechanisms and technologies that can support the combination and the socialization processes

• True

• False

Socialization is the synthesis of explicit knowledge across

individuals, usually through joint activities rather than written or verbal instructions.

• True

• False

Web mining refers to automatically “reading” large documents (called corpora) of text written in natural language and being able to derive knowledge from the process.

• True

• False

Internalization means the conversion of tacit knowledge into explicit form

• True

• False

The development of models or prototypes are some examples of mechanisms that enable externalization.

• True

• False

Context-based Reasoning is a human behavior representation paradigm specifically designed to effectively represent human tactical behavior

• True

• False

Technologies supporting direction and routines include expert systems, decision support, advisor systems, fault diagnosis (or troubleshooting) systems, and help desk systems.

• True

• False

AI can be defined as the science that provides computers with the ability to represent and manipulate symbols

so they can be used to solve problems not easily solved through algorithmic models.

• True

• False

Rule-based expert systems and case-based reasoning are the most relevant intelligent technologies that underpin the development of knowledge application systems

• True

• False