Verification

The only person who can change account's password

• Team of Experts

• BRP and Authorized Users

• BRP

• Authorized Users

What do we call the Pin that we sent to our customer in case they forgot their Password

• One Time Pin

• One Time Token

• One Time Code

• One Time Password

Pin can be sequential

• True

• False

C2 Document Number for Verification

• DOC-415344

• DOC-415345

• DOC-415342

• DOC-415340

Some accounts may have lines that aren't able to receive a one-time PIN. For example, some Mobile Internet or Wearable devices will show as not eligible for sending the OTP. In these situations What should you do?

• advise customer that they'll need to go to a retail location to complete transactions that require a OTP.

• advise customer that they'll need to go to a John Legere to complete transactions that require a OTP.

• advise customer that you are just following the policy

• Drop the call

Password like these are not allowed

• Birthday

• SSN

• Repeating Number

• Anniversary wih your spouse

Where can we send the OTP?

• BRP ONLY

• Authorized Users Only

• BOTH

Customer PIN/Passcodes must be a combination of how many non-sequential numbers?

• 4 numbers

• 5-10

• 6-15

• 6-35

CPNI Stands for

• Customer Property Network Information

• Customer Proprietary Network Information

• Consumer Proprietary Network Information

• Customer Proprietary Network Integrity

PII Stands for

• None of the Above

• Personally identifiable information

• Personally identifiable integrity

• Person identifiable information