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Troubleshooting

Authored by Anthony Ganesh

Computers

8th Grade

Used 50+ times

Troubleshooting
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14 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

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when your computer doesn't work, you must

Tell the therapist

Check the cable connections

Call the doctor

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

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what will you do if you see this image on your computer?

Close some programs

Clear unwanted files for the disk

all of the above

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

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what is NOT a solution fix this computer problem if your computer has black screen?

Press the power monitor

Wait for the computer to turn white

Move the mouse to reactivate the monitor

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

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this picture means?

The computer does not give out a sound.

The sound is too loud.

The sound is high pitch.

None of the above

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

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What are the two ways hardware can fail?

Electronically and physically

Statically and sonically

Verbally and nonverbally

None of the above

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

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Sally complains that her laptop is overheating, even though all the internal cooling systems are working properly. What suggestions could you make to her, that would help her situation?

don't leave her laptop on for extended periods of time

buy a cooling pad for laptops

install a liquid cooling system

buy a new laptop

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

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When determining if the problem is related to hardware or software, Which of the following is one of the most important questions to ask?

Does the sound work?

What operating system are you using?

Have you recently installed any new hardware or software?

Does the monitor work?

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