chapter 2

An information system that supports internal business operations is known as:

• Front-office information system

• Decision support system

• Executive information system

• Back-office information system

Which of the following is not an example of front office information systems?

• Customer management

• Financial management

• Sales

• Marketing

What is the term used to describe a representation of the users' data in terms of entities, attributes, and rules independent of data technology?

• Human engineering

• Business requirement

• Data requirement

• Business process redesign (BPR)

Which of the following is not part of the focus for information systems?

• Data

• Process

• Communication

• Knowledge

Language-based, machine-readable representations of what a software is supposed to do, or how a software process is supposed to accomplish its task is known as:

• Application programs

• Prototyping

• Human engineering

• Software specifications

Who are the people that are concerned with the technical designs that document how system users are to interact with systems and how a system interacts with other systems?

• System builder

• System analyst

• System designer

• System owner

A user's expectation of the processing for a business process and its information systems is referred to as:

• Policy

• Work flow

• User requirements

• Process requirements

Open database connectivity tools are an example of:

• Tool kit

• Middleware

• Interfaceware

• Layerware

A step by step set of instructions and logic for accomplishing a business process is referred to as:

• Policy

• Business process

• Procedure

• User dialog

Technical designs that document how the system users are to interact with a system and how the system interacts with other systems:

• Software specifications

• Interface specifications

• Work flow

• Technical specifications