WRS - Self Representation

When attempting to speak to a person of authority in your company, you should:

• Introduce yourself and ask if they have a moment to speak with you

• Schedule an appointment months in advance

• Give up if they don't immediately have time to spend with you

Current law concerning body art, such as tattoos or body piercing, states that:

• Businesses cannot infringe on an employee's right to free expression

• Businesses are within their rights to set forth a professional dress code that includes covering tattoos and body piercing

• Businesses can indiscriminately penalize employees for having tattoos that managers find offensive

What is an employer's interest in monitoring employee comments about the company on the Internet?

• Companies encourage employees to vent in these anonymous forums.

• If the comments are made on your own time and from your own computer, it is not your employer's business.

• Many companies are firing employees for unfavorable comments in online forums.

When you work with people from different cultures which of the following is NOT a consideration when approaching day-to-day interactions?

• Cultural differences in body language

• Differing ideas about business etiquette

• Differences in work ethic

Netiquette - Proper online etiquette or proper way of doing things online

If you receive an email from a client accusing you of not doing your job, it is best to:

• Respond immediately

• Forward the email to others to warn them about this client

• Cool off and then call the client to discuss the situation calmly

You must attend an important luncheon for work and dress appropriately. You should wear:

• What you would wear for a night on the town

• What you would wear to a job interview

• Casual clothing

With every new encounter, you are evaluated and yet another person's impression of you is formed. These first impressions can be nearly impossible to reverse or undo, making those first encounters extremely important, for they set the tone for all the relationships that follows.

• True

• False

______ is the way we think, feel and act. In the world of work, employers not only look at your ability to apply your technical skills and knowledge effectively on the job, they also look at your ______ at work. Which word correctly completes the passage?

• Attitude

• Employability

• Productivity

• Teamwork

______ is the idea that people have about someone or something.

• Perception

• Proactive

• Ideal

• Image

Why is self-esteem important in self-representation?

• It helps you feel good about yourself and everything you do

• When you believe in yourself, you project a self-confident image

• When you respect yourself, others will respect you too

• All of these