Module 2 review

Who is responsible for information management?

• The chief executive officer

• An information technology manager

• Everyone in the organization

• The information management department

How does appropriate information management affect a business’s relationship with its

customers?

• Businesses earn higher profits.

• Businesses make better financial decisions.

• Businesses serve customers more effectively.

• Businesses lose focus on customers.

Appropriate information management helps a business build a good reputation by

• charging high prices.

• eliminating all mistakes.

• offering quality products.

• being consistent.

A risk involved with information management is being unprepared for a government

• tax break.

• audit.

• election.

• loan.

Which of the following is a true statement about a management information system

• It is the same thing as an information management program.

• It includes people, processes, and practices.

• It may be one part of a business’s overall information management program.

• It does not assist with a business’s information management program.

Which of the following is a trend in information management:

• Decreased competition

• Increased number of workers in the office

• Decreased number of electronic documents

• Increased compliance laws and regulations

Which of the following U.S. laws relates to information management:

• The Landrum-Griffin Act

• The Taft-Hartley Act

• The Sarbanes-Oxley Act

• The Sherman Anti-Trust Act

Carson is a staff accountant, and he needs to look at last year’s tax return. However, he

can’t find it anywhere. Which information management guideline is not being followed in

this situation?

• Make sure that information is retrievable.

• Make sure that information is accurate.

• Prioritize information management needs according to business needs.

• Set and consistently follow organizational information management practices.

Appropriate information management saves businesses time and money by

• increasing information overload.

• maintaining higher levels of productivity.

• maintaining yearly raises for employees.

• increasing paper trails.

A risk involved with information management is leaving customers unprotected from

• bad customer service.

• identity theft.

• faulty products.

• high prices.