Teamwork

Which type of team focuses on a single major issue of concern within a given process?

• Work team

• Project team

• Cross-functional team

• Department team

Which type of team is made up of a group of workers responsible for similar processes within a logistics facility?

• Work team

• Project team

• Cross-functional team

• Department team

When setting goals, SMART refers to

• Specific, Measurable, Achievable, Relevant, Time Based

• Specific, Measurable, Accepted, Relevant, Time Based

• Specific, Manageable, Achievable, Relevant, Time Based

• Specific Manageable, Attainable, Relevant, Time Based

When problem solving, which step involves determining why the problem is occurring

• Brainstorming

• Analyzing the problem

• Implementing the solution

• Monitoring progress

When problem solving, which step involves constant review and evaluation?

• Brainstorming

• Analyzing the problem

• Implementing the solution

• Monitoring progress

Training offered to incumbent workers at their place of work is called

• On-site training

• External training

• On-line training

Thinking of SMART goal setting, which of the following is the best example of a measurable goal?

• Increase line efficiency

• Increase output by 50%

Which problem-solving step calls for the team to examine the strengths and weaknesses of each alternative solution?

• Brainstorm

• Generate alternative solutions

• Analyze the problem

• Choose the best solution

Clarity about roles and responsibilities is NOT essential to achieving team goals

• True

• False

Which characteristics of a team best ensures that workers have current knowledge and skills?

• Respect

• Training

• Oral communications

• Clarity of roles and responsibilities