Chapter 3 Business Management

In the past, managers had little authority over the employees in a business

• True
• False

Managers who are able to earn the respect and cooperation of employees are known as leaders.

• True
• False

Leaders can be effective without good human relations skills.

• True
• False

Relationships are important for managers, because they are responsible for getting work done through others.

• True
• False

Effective leaders are born with the necessary skills; the skills cannot be learned

• True
• False

One of the most important responsibilities of a manager is to create an atmosphere that encourages employees to do their best work to make the business successful.

• True
• False

Leadership is the ability to influence people and groups to cooperatively achieve organizational goals.

• True
• False

Any manager who is able to get employees to do what he or she wants is a leader

• True
• False

Power is the ability to control behavior

• True
• False

The types of power that are NOT related to leadership characteristics are position and reward power

• True
• False