Maruti Suzuki Technology

If a customer wants to exchange her old car, MSIL can take

• Upto 7 years old car

• Car driven upto 100000 km

• Only if it is a Maruti Suzuki Car

• Any Car

Which is the most appropriate reply if a customer says i want to buy a hatchback, suggest me a model

• Could i ask you a few questions to understand your usage

• Yes sir the swift car its a hot selling model

• Let me see which models are in stock

• Choose from the displayed cars all cars are good

which is the appropriate answer while making a quote to the customer while evaluating the old car

• Convey the price verbally

• Hand over a written quote

• Ask the evaluator to convey the price

• Ask the customer at what price he wants to buy

What are the priorities of the customer while choosing insurance for the car

• Easy Claim, Cashless settlement, fair & transparent working

• Low premium rates, discount on accidental repairs

• Both 1 & 2 Option

• None of the above

In case if a customer doesn't accompany you for evaluation you should

• Ask the showroom hostess to comfort the customer

• Keep the customer informed about the evaluation status

• Tell the customer that evaluation cannot be done without him

• Both 1 & 2 Option

In step 1 (FRONT) demo process which of the following is discussed

• Tyre size & Ground Clearance

• Mileage & Engine Details

• Car Styling & Areodynamics

• Airbags

At which of the demo process would you talk about boot space

• Front

• Technology

• Safety

• Rear

What is the benefit of Maruti Insurance

• Cashless Repairs

• All india service network

• Fair & Transparent Claim

• All of the above

Which of the following is a feature available in Next Gen Ertiga Petrol ?

• Dual Airbag

• Both Brake Energy Regeneration & Torque Assist During Acceleration

• Brake Assist During Acceleration

• None of the above

What is the Maximum Power output of Alto K10 ?

• 49 Kw @ 5500 RPM

• 33.5 Kw & 65 Nm

• 30.1 Kw & 60 Nm

• 33.1 Kw & 65 Nm