Chapter 5 : Motivation

What is the definiton of motivation?

• process of achieving goals.

• process of determining the task to be done, who will do them and how those task will be managed.

• things that influence a person to behave as he or she does.

• process of monitoring the performance of the organisation, identifyng deviatons between plan and actual results and taking corrective action when necessary.

Which of the following are not motivatonal approaches?

• process

• traditional

• need based

• reinforcement

The following are early views of motivation except

• human process

• human relation

• human resources

• tradtonal

Which of the following are the higher levels of Maslow's Hierarchy of Needs?

• security and physicological

• self actualizaton and esteem

• self actualization and security

• physicological and affiliation

Which refers to the definition of self-actualization?

• needs for self worth and for recognition from others.

• needs for love and acceptance by others.

• needs protection against trap or unsafe working environment.

• needs for self fulfillment and the opportunity to achieve one's potential.

Which of the following is one of the model for need based approaches?

• Expectancy model

• Equity model

• Herzberg's two-factor model

• Traditional model

The fundamental needs specified by Maslow are

• esteem

• behaviour

• self aware

• safety

Herzberg proposes two major factors leading to ...

• job efficiency

• job dissatisfaction

• job inefficiency

• job satisfaction

Human that needs comfortable working conditions refer to ...

• security needs

• physiological needs

• self actualization needs

• affiliation needs

Factors related to job content or what people actually do in their work is motivator factors. What is related to hygiene factors?

• individuals that have positive feelings about the job

• opportunities for achievement and advancement

• environment in which the job is performed

• job challenge