Communication Review

Two skills needed for effective communication are...

• Speaking and listening

• Body language and signs

• Verbal and nonverbal

When the listeners restate what the speakers said in their own words is known as....

• Paraphrasing

• Repeating

• Paralanguage

Using words and language to send a message is called...

• Nonverbal communication

• Verbal Communication

• Communication

Poor communication can lead to ________because the speaker and listener are on the same page.

• Frustration

• Happiness

• Observing

Communication includes all the ways people send and receive information.

• False

• True

Using your body language, signs and symbols is the definition of...

• Nonverbal communication

• Verbal communication

• Communication

"How you say something" describes paralanguage.

• True

• False

What can change the meaning of a message? (check all that apply)

• Tone

• Emotion

• Speed

Which of the following is an example of good listening skills?

• Nodding

• Leaning away from the person speaking

• Looking at the ground

Communication is all around us.

• False

• True