Workplace Readiness Review

The way you think or feel about someone or something is known as your_____.

• Personality

• Emotions

• Attitude

• Genetics

Communication happens when information is shared between ________.

• ideas

• two people

• one person

• Thoughts and feelings

*Prioritizing

*Time management

*Coordinating resources

*Delegating Creating systems

*Planning ahead

These are all ________________.

• Interpersonal skills

• Interviewing skills

• Planning and organizing skills

• Leadership skills

What process do you use when gathering information in order to make a decision, come to a conclusion or solve a problem?

• Goal setting

• Critical thinking

• Develop classifications

• Networking

Good _______ are important workplace skills that help you communicate or talk with all types of people, including managers, coworkers and customers.

• Technical skills

• Interpersonal skills

• Time management skills

• Organizational skills

_________is a combined effort on the part of a group of people working to achieve the same goal.

• Leadership

• Self control

• Teamwork

• Networking

__________is a way of speaking, behaving and even thinking that helps a person to be successful in the workplace.

• Critical thinking

• Planning and organizing

• Professionalism

• Teamwork

___________ is any means of communication that can reach and influence many people.

• Facebook

• Teamwork

• Media

• Cell phones

How do you develop a positive attitude?

• Avoid negative thinking

• Be thankful

• Spend time with people who have a positive attitude

• All the above

*Focus on the person

*Make sure you understand

*Wait for your turn to speak

*Show interest

*Repeat what was said

These traits are all related to which form of communication?

• Verbal

• Written

• Listening

• Speaking