Room Division Chapter 1
Authored by Yudha Wardani
Other
10th - 12th Grade
Used 58+ times
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15 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What the meaning of GM
General Management
General Manner
General Manager
General Manajerial
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
"they must provide owners with a reasonable return on investment, keep guests satisfied and re- turning, and keep employees happy". That is statement for General Manager
Function
Responsibility
Habbit
Reason
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
to be successful, GMs need to have a broad range of personal quali- ties. among those most often quoted by GMs are the following, Except
Attention to Detail
People Skill
Patience
Succesfully
4.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
The Hotel will cover some of following topics to make up occupancy and revenues, please choice two Answer for typically cover of topics
Employee Satisfaction
Occoupancy Forecast
New Regulations
Recruitment
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
the Picture show the board of Executive Committee, where's the front office department places.
Director of Human Resources
Director of Food & Beverages
Director of Rooms Division
Director of Sales & Marketing
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Rooms Division consist of the following department, Except
Housekeeping
Concierge
Room Service
Security
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where's the places of Telphone Operator working
Arrival Registration
Guest Incurs Charge
Verification Night Audit
Reservation
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