Digital Adoption

This app allows you to Stream live TV and

XFINITY On Demand on any device at home

or on the go. If they’re an X1 customer, they

can also stream or download their cloud DVR

shows to their devices and watch anywhere.

• My Account App

• Xfinity xFi App

• Xfinity Stream App

• Xfinity Remote App

The hassle-free way for your residents to

manage their XFINITY accounts anywhere,

anytime – with no call needed. Access and

personalize their WiFi names and passwords,

check for service outages, troubleshoot or

reboot their equipment, view and pay their

bills, set up bill reminders, and update their

accounts whenever and wherever they want.

• Xfinity xFi App

• Xfinity WiFi Hotspots App

• Xfinity My Account App

• Xfinity TV Remote App

Change the way your residents WiFi

with this app. Now they can

personalize and control their home WiFi

network—know who and what devices

are online, create their own network name

and password, optimize coverage and

even pause WiFi access during dinner time.

• Xfinity WiFi Hotspots App

• Xfinity Connect App

• Xfinity My Account App

• Xfinity xFi App

Residents stay connected to their homes

and families. They receive texts and email

alerts or access their systems remotely.

• Xfinity Home App

• Xfinity Mobile App

• Xfinity Connect App

• Xfinity TV Remote App

The following App is not on our X1 Platform

• Prime Video

• YouTube

• NPR One Radio

• Spotify

True or False: Amazon Prime Video, Netflix, YouTube, and Tubi are the only streaming subscription video on demand services offered on the X1. ​

• True

• False

True or False - The My Account App allows you to view your bill, make a payment, manager your billing preferences and view scheduled payments.

• True

• False

Appointments - What can you do with the My Account in regards to your appointments

• View date and time of appointment.

• Reschedule or cancel repair appointments.

• Find Comcast Service Center locations in your area and get directions.

• All of the above

Help & Support - what can you NOT do with the My Account App

• Request a call back from a Comcast representative.

• Access and search through helpful FAQs.

• Schedule an appointment

• Contact the Comcast Service Center by sending a tweet to @ComcastCares on Twitter.

• Find out if there is an outage in your area.

Troubleshooting - Request Assistance - If you are unable to fix the problem through the app, there are options to get a call back from a Comcast agent (to avoid being on hold) or you can.....

• Call 1-800-Comcast

• Go to our Facebook Page ComcastCares

• Cry

• Tweet @comcastcares