Troubleshooting

Why do hackers create viruses and spyware?

• They want to steal money

• They want to steal your private info

• They want to harm your computer

• All of these answers are correct

Why is it important to have antivirus software installed on your computer?

• To track your finances

• To stop others from plagiarizing your work

• to prevent others from stealing your device

• To stop hackers from harming your computer

Which of the following are malware?

• spyware

• Trojan Horse

• viruses

• All these answers are correct

Your computer won't turn on. What should you do first?

• Don't Panic

• Check Power cords

• Check cable connections

Why is it important to know how to troubleshoot your computer?

• You can help others

• All these answers are correct

• To save money

• There may not always be someone to help you.

Computer viruses are

• Programs that hackers use to harm your computers or steal info.

• A sickness that humans catch from computers

• can only be acquired through the internet

• can only be acquired through email

What keyboard command closes a pop-up window?

• Alt F4

• Ctrl C

• Alt C

• Ctrl F4

Why is it better to use a keyboard command to close a pop-up window?

• It works faster

• Computers only understand keyboard commands

• The X or close button may actually be programmed to install

• There is no benefit

Which of the following is considered malware?

• spyware

• anti-virus software

• open source software

• Apps

You computer is running slow and you are having trouble connecting to websites. What should you do?

• Check power source and internet cables

• Check internet cables and network connections, and do a virus scan

• Check power cords, internet connections, and do a virus scan

• Check power cords, all cables going in and out of the computer, check internet connections, check network connections, do a virus scan and restart.