SNOW HR CIS

How does system use the Document type on the HR Document Template record

• It helps to filter out inactive documents

• It is used for reporting purposes only

• It helps to filter out the PDF documents

• It helps to filter a list of documents to help so HR Criteria can apply the neccessary document for the employee

When previewing a Knowledge block, why is the option to preview by date not always visible?

• Previewing by date is always an option

• Previewing by date is only available for unpublished articles

• Previewing by date is never an option

• Previewing by date is only available for published articles

What must be done to make start tests for HR work with instance-specific (non-demo) data.

• Copy and customize the test

• They will never work with instance-specific data

• There are no quick start tests for HR

• They will wor with instance-specific data

Beginning with the Madrid release, which plugin is required to enable the Employee Service Center

• Case and Knowledge Management [com.sn_hr_core]

• HR Service Portal [com.sn_hr_portal]

• Employee Service Center [com.sn_hr_service_portal]

• Service Portal [com.sn_service_portal]

With the new unified Employee Service Center, how can the Admin control the type of request that are displayed on the request page in the Employee Service Center?

• Configure using the Service Portal Configuration module

• Configure using the Employee Service Center Configuration mopdule

• The requests page cannot be customized

• Configure using the My Requests Filter module

When the customer is licensed for both HR Service Delivery and Facilities Service Management, why does Servicenow recommended activating the Facilities Move Management [com.snc.facilities_service_automation.move] plugin first?

• It ensures the building map is displayed in the Employee Service Center

• It ensures that facilitiescan be selected on a Catalog Item

• It ensured the facilities application can interact with the HR application

• It ensures that HR can assign tasks to facilities groups

Which preconfigured Integration was removed in the Madrid release

• SAP Success Factors Integration

• FirstAdvantage integrations

• No integrations were removed

• Workday integration

How can the look of the Lifecycle Event Builder be configured

• It cannot be customized

• It required Scripting knowledge

• Using the HR Service Configuration module

• Using the LE UI Configuration module

Under the new Platform App engine or bundled custom table entitlements of my Servicenow products, such as ITSM, I am allowed to create as many custom tables as I want without incurring additional fees, as long as theese custom tables are used for the purpose of configurring or customizing that Servicenow product.

• Correct - an unlimited number of custom tables can be created or implemented for the pupose of of configuration or customization of Servicenow products

• Incorrect - all custom tables created or implemented (except exempt and grandfathered custom tables) are counted against either a Now Plattform App Engine subscription or the specific bundled custom table entitlement that is included with most Servicenow packeges in the new model

In which scope is the HR Case Management application?

• Human Resources: Integrations

• Human Resources: Core

• Human Resources: Lifecycle Events

• Human Resources: Service Portal