management functions

Food waste for the month increased by 10 pounds per week; must look for ways to reduce food waste during lunch hour rush

• Planning
• Organizing / Staffing
• Leading
• Controlling

Taking inventory (count) of all merchandise in stock on a daily basis

• Planning
• Organizing / Staffing
• Leading
• Controlling

Conducting a semi-annual employee evaluation with all staff

• Planning
• Organizing / Staffing
• Leading
• Controlling

Creating a company mission statement

• Planning
• Organizing / Staffing
• Leading
• Controlling

Reviewing the week’s purchases (inventory list) for the store

• Planning
• Organizing / Staffing
• Leading
• Controlling

Enrolling your sales staff in a training seminar on “Making an Effective Sales Pitch.”

• Planning
• Organizing / Staffing
• Leading
• Controlling

Supervise employees working the kitchen at your fast-food restaurant

• Planning
• Organizing / Staffing
• Leading
• Controlling

One of the key assumptions underlying the chain of command is _______________, which means that workers should report to just one supervisor.

• delegation of command

• empowerment

• synergistic authority

• unity of command

• centralization of authority

Decentralization ________________________.

• leads to faster decision making and more satisfied customers and employees

• is characteristic of only large companies

• is more appropriate where standardization is important

• is accurately described by all of these

Organizational authority is traditionally characterized by _______________.

• chain of command

• chief executive officers

• autonomy

• task redesign

• significance of the task