Finance Policy

All House Use and Complimentary Rooms must be approved by

_______________.

• Director of Operations

• Director of Finance

• General Manager

• Director of Business Development

Below are reasons for House Use except:

• Duty Managers or MOD who are required to stay in the hotel

  during weekend

• Other necessary for operations

• Regional Personnel or Contractors for purposes related to the

  hotel

• Non-urgent related requests

A room that is occupied by somebody who does not work for the hotel or the company of which nature of stay is gratis

• House Use

• Complimentary Use

• Authority to Use

• Best Available Room

An audit finding must be filed to the Fund custodian for Cash overages / shortages amounting to

• Php 15 and above

• Php 15 and below

• Php 21 and above

• Php 25 and above

This involves giving out of Cash and a voucher is generated from OnQ PM upon processing

• Paid-Out

• Check In

• Check Out

• None of the above

Maximum limit for Paid out via Credit Card Advances

• Php5,000 or 100usd

• Php2,500 or 50usd

• Php10,000 or 200usd

• None of the above

As a rule Paid-Out vouchers should be verified and signed by the following except:

• Duty Manager

• Assistant Front Office Manager

• Front Office Manager

• Reservations Manager

Guest has already left the room but still checked-in with the system

• Sleep

• Vacant

• Skip

• Dirty

All unresolved Room discrepancies should be elevated to:

• Executive Housekeeper and Front Office Manager

• Executive Housekeeper and Night Manager

• Asst. Executive Housekeeper and Front Office Manager

• Asst. Executive Housekeeper and Night Manager

Arises when a guest who has booked a room does not arrive and has not cancelled the room before the cancellation deadline.

• Cancellation Charge

• No Show Charge

• Extra Charge

• Room Charge