Counter

The 5th Key Step is

• Assemble the order

• Present the order

• Take the order

• Total the order

During opening procedures, Cashier gets fund from the Fund Custodian _______ before the store open to customers.

• 10 minutes

• 15 minutes

• 25 minutes

• 30 minutes

A way of persuading a customer to order something to complement his meal is called _______.

• Advance call

• Customer Relation

• Suggestive Selling

• Order Taking

During closing , we use _____ when cleaning the POS screen.

• cotton

• damp towel

• dry towel

• Jollibee Napkin

The main service area of our store is the ____.

• Dining area

• Lobby area

• counter station

• none of the above

Jollibee napkin should be placed __ for easy access since it is being placed first on the tray of the customer.

• on the counter top

• in the center island

• on top of the Jollibee tray

• near the cashier side

The storage located below the food warmer is called

• cabinet

• shelves

• under counter shelves

• center island

_____ is the equipment wherein the orders are punched in order to compute the total payment due for the transactions.

• POS

• cash register

• calculator

• adding machine

During opening , wipe the menu board with ____.

• green towel

• Jollibee napkin

• clean damp towel

• feather duster

Acknowledging of refund transaction by the Counter Manager must be done within __ min.

• 1 minutes

• 3 minutes

• 2 minutes

• 5 minutes