Course 1 module 3 Effective team management

What is the goal of a health care team?

• To provide interdisciplinary, multi faceted health care to the client that includes client involvement and all 5 dimensions of health.

• Achieving a common goal for the client without involving the client as they may not be the best resource for their care.

• To have pot lucks and eat delicious food while loudly discussing a client's health status in a public place

• A doctor and nurse using the nursing assessment to come up with a care plan together without involving other health care professionals.

Which is one trend in health care that requires an interdisciplinary team.

• Physical therapy

• Following 2 of the determinants of health

• Client centered care.

• Giving meds to people randomly without asking questions.

Why is it important for HCA's to be a part of the health care team?

• HCA are often the first line of defense for concerns and issues for the client as they are the ones who spend the most time with clients.

• Because nurses need someone to regulate or they would lose their licences

• Because clients are not involved in health care teams and need someone to talk for them .

• Because HCA go to school and actually know stuff.

If a client has a concern regarding how a specific staff member provides care they have a right to express this as they are part of the health care team.

• True

• False

Which of the following lists are benefits of working on a team?

• staff not recognizing role boundaries, unable to be flexible, dealing with conflict, inability to express views

• making friends, being able to have a good time at work and laughing a whole lot.

• having people to confide in, being able to talk about work problems with others.

• Opportunities for collaboration and communication. Mentor-ship, wide range of skills and perspectives, better decision making,and trusting atmosphere

What are the challenges of working on a team?

• Having a girl you went to high school with and don't really like on your work team.

• staff not recognizing role boundaries, unable to be flexible, dealing with conflict, inability to express views

• Being able to express yourself clearly and having your opinions respected.

• Being able to advocate for your client in a positive manner that provides client centered care.

What are 3 differences between teamwork in communities and facilities?

• Community health care does not need to communicate and you work independently opposed to facility health care where you work on a team.

• Facilities have resources that are not available to community workers

• Community has a case manager, nurses, support workers they do not meet regularly. Social workers may be on this team.

• communities are meeting only when clients change.

What is direct supervision?

• A supervisor standing next to you actively watching you complete a skill

• The supervisor standing at the door having a conversation with someone in the hallway.

• The supervisor handing you a set of instructions and asking a fellow HCA to assist you.

• The supervisor available to you by phone.

What is indirect supervision?

• Having a supervisor standing next to you actively watching you complete a skill

• Your supervisor being available by phone only after you have shown competence and confidence to complete a skill.

• Your supervisor leaving a set of directions for a skill you have never completed and her phone number in case of problems.

• Your supervisor standing in the hallway talking to her best friend on the phone.

Which of the following are health professionals that can give and train HCA for restricted tasks

• Housekeeper

• RN

• LPN

• The lady running the office