Automotive workshop safety, codes & ethics

All materials or equipment should be

• Placed on top of the car, within reach

• Used carefully and stored properly

• Kept only on the highest shelf

• Used to its limit

What is the purpose of a job description?

• To advertise a job

• To assign each worker to a suitable task

• To describe skills and experience

• To outline what is expected of the worker

The practice of good personal hygiene in the workshop includes

• Wearing protective clothing

• Keeping overalls clean

• Wearing cologne

• Storing your work in the proper place

When carrying out a repair job,the first step should be to

• Collect a deposit and issue a receipt

• Mask all glass and chrome area

• Evaluate and provide an estimate

• Strip the vehicle

When referring to "Codes and Ethics", which of the following should be the first disciplinary action to be taken against a worker for frequent lateness?

• The worker should be given a letter from warning

• The worker should be given a salary reduction

• The worker should be sent to the manager

• The worker should be sent through the gate

To control the blood leaving a large wound ,one should

• Wash the wound thoroughly

• Use a splint to hold the wound together

• Cover the wound with a plaster

• Apply pressure to the wound

Which of the following would be considered a task-related problem?

• The lack of proper guidelines for the workshop

• The difficulty in procuring items for replacing a worn vehicle part

• Laying down policies to follow on how to order replacement items

• Following procedures for safe storage of material used in the workshop

The best way to resolve a human relation problem is to

• Ignore the problem until it disappears

• Complain loudly until the issue is heard

• Stage a public demonstration

• Discuss the issue with all concerned

Which of the following should be done if a very acidic substance gets on the skin?

• Quickly wipe away the acidic substance

• Dry then cover the area with clean dressing

• Wash the skin with water immediately

• Dry the skin and cover area with grease

Guidelines and procedures in a workshop are provided to help ensure

• The safety of the workers

• The workers can read

• The contentment of the workers

• The workers are always busy