1st Long Quiz

Which is not an important characteristic of communication?

• It is a 2-way process.

• Communication process happens between or among two or more parties.

• Communication involves exchange of ideas, feelings, information, thoughts, and knowledge.

• Communication does not involve mutuality of understanding between Sender and Receiver.

Converting a message into groups of words, symbols, gestures, or sounds that present ideas or concepts is called what?

• encoding

• media

• feedback

• decoding

What do you call the communication that conveys a message consisting of words?

• Non-verbal Communication

• Verbal Communication

• Oral Communication

• Written Communication

Which of the following is not a potential problem (barrier) to personal communications?

• credibility of the

  sender

• personality of the parties involved

• environment

• none of the above

What is the process by which the receiver interprets the symbols used by the source of the message by converting them into concepts and ideas?

• decoding

• listing

• encoding

• all of the above