Consumer rights

___________________ are the individuals who purchase goods or services for personal use.

• Buyers

• Consumers

• Constituents

• Clients

The Consumer Rights Act protects....

• Consumers

• Producers

• Both consumers and producers

The consumer guarantees act does not cover...(select all that apply)

• private sales

• houses

• goods brought for a business

• second hand goods

A lobby group for consumer rights who publishes consumer magazine. Helps out its members.

• Citizens advice bureau

• Consumer Institute

• Ministry of Consumer Rights

• Fair Go

• Disputes Tribunal

Attached to the District Court – a referee will make a binding decision

• Citizens Advice Bureau

• Consumer Institute

• CLAW

• Disputes Tribunal

• Fair Go

A government department that provides consumer information and education and investigates unsafe products.

• Claw

• Ministry of Consumer Affairs

• Fair Go

• Disputes tribunal

A television show that aims to solve customer complaints by approaching firms

• CLAW

• Disputes Tribunal

• Fair Go

• Citizens Advice Bureau

An office where free law advice can be given to people who may not be able to afford a lawyer.

• CLAW

• Ministry of Consumer Affairs

• Disputes Tribunal

• Citizens Advice Bureau

A voluntary organisation which provides free, information and advice to anyone about any query or problem.

• CLAW

• Citizens Advice Bureau

• Ministry of Consumer Affairs

• Fair Go

What does Cariat Emptor mean?

• Let the buyer beware

• Producers have more rights

• Consumers are getting ripped off