Eng.za

Situation : A secretary is talking to a caller.

Caller : This is Jim Smith. Can I speak to Mr. Johnson, please?

Secretary : A

Caller: B

Secretary: I’ll tell him as soon as I see him.

(A)?

• Pardon me. I don’t know him.

• Can you talk to him now?

• I’m afraid he’s just gone out.

• Sorry. He doesn’t want to speak to you.

Situation : A secretary is talking to a caller.

Caller : This is Jim Smith. Can I speak to Mr. Johnson, please?

Secretary : A

Caller: B

Secretary: I’ll tell him as soon as I see him.

(B)?

• Could I hold on?

• Can you call me later?

• Can you ask him to return my call?

• Could I return his call later?

Sunisa, a Thai student, just got off the plane at Heathrow Airport

in London and is asking an official on duty for help.

Sunisa: Excuse me, A the Thai Embassy?

Official: B

Sunisa: Thank you very much.

(A)?

• could you tell me how to get to

• would you kindly take me to

• did this coach normally stop at

• do you know when this bus stops at

Sunisa, a Thai student, just got off the plane at Heathrow Airport

in London and is asking an official on duty for help.

Sunisa: Excuse me,​ (A)​ the Thai Embassy?

Official: (B)​

Sunisa: Thank you very much.

(B)?

• Our taxi drivers are very helpful and polite.

• It won’t take long to get there.

• You can buy a ticket on the bus.

• That coach will take you there.

Sunisa, a Thai student, just got off the plane at Heathrow Airport

in London and is asking an official on duty for help.

Sunisa: Excuse me, A the Thai Embassy?

Official: B

Sunisa: Thank you very much.

(A)?

• could you tell me how to get to

• would you kindly take me to

• did this coach normally stop at

• do you know when this bus stops at

Prasert is trying to talk Tom into going to a football match with him.

Tom : My favorite football team from England is playing

against the Thai National team this Sunday. I really

want to go, but (A)​

Prasert : Oh, come on. Go with me. (B)​

(B)?

• I’m sure I’ll enjoy it.

• it’s too late for me to go.

• all the tickets are sold out.

• my assignment is due on Monday.

Prasert is trying to talk Tom into going to a football match with him.

Tom : My favorite football team from England is playing

against the Thai National team this Sunday. I really

want to go, but (A)​

Prasert : Oh, come on. Go with me. (B)​

(B)?

• Don’t you like football?

• You shouldn’t hand in the work late.

• There won’t be another match like this.

• We shouldn’t pay anything extra for tickets.