Lodging

Which career pathway directs or plans activities for a facility that provides lodging?

• Bell Captain

• Front Desk Clerk

• Lodging Manager

• Director of Sales and Marketing

Which career pathway analyzes sales statistics?

• Housekeeper

• Lodging Manager

• Director of Sales and Marketing

• Concierge

Who would you call to make dinner reservations for you?

• Lodging Manager

• Concierge

• Bell Captain

• Housekeeper

What is one career description of a Sales Professional

• Register and Assign Rooms

• Take Bags to Guest's room

• Determine Room Rates

• Identify Competitors and Potential Customers

What minimal level of education is required to work as a concierge?

• Associate's Degree

• Master's Degree

• High School Diploma

• Bachelor's Degree

What bachelor's degree program would best help you prepare for a career in the hotel industry?

• Interpretive Dance

• Biomedical Engineering

• Hospitality Management

• Psychology

Experience and hard work can be equally as valuable as education experience in the lodging industry?

• True

• False

What character traits would a successful Front Desk Clerk need to posses?

• Friendly and Disorganized

• Personable and Accommodating

• Organized and Grumpy

• Personable and Disorganized

Which of the following does an Executive Housekeeper NOT do?

• Supervise Cleaning Personnel

• Plan Employee Work Schedules

• Receive and Store Luggage

• Handle Guest Complaints

It helps to be grumpy and disorganized in the Lodging Industry?

• True

• False