How many members are in our current loyalty program (June 2019)?.

• 52 million members

• 50 million members

• 45 million members

• 40 million members

Which % of our revenue comes from Loyalty members?.

• 15%

• 25%

• 50%

• 30%

How much more do loyalty members spend than non-members per visit on average?.

• x2.1

• x3.1

• x1.5

• x2.5

How much more does a Platinum member spend as compared with non-members?.

• x5

• x13

• x15

• x10

How many nights do you need to spend to become Platinum?.

• 90 nights = 3 months of their lives

• 30 nights = 1 month of their lives

• 60 nights = 2 months of their lives

• 45 nights = 1.5 month of their lives

What is the benefit that everyone gets, starting from Silver?.

• Spa vouchers

• F&B vouchers

• Drink vouchers

• Stay vouchers

What's this member card?.

• GOLD

• PLATINUM

• SILVER

• CLASSIC

What's "Limitless" mean?.

• = Personal assistant

• = Secret

• = Secret, invitation-only

• = Invitation-only

What's this member card?.

• SLIVER

• DIAMOND

• GOLD

• CLASSIC

What's this member card?.

• LIMITLESS

• GOLD

• SILVER

• DIAMOND