OFFERING SERVICES 1

Mr Bean : Hello, Miss Smith. Would you like a cup

of coffee? I'm just preparing some.

Miss Smith : Oh, yes please, that would be lovely.

Mr Bean : How do you take it?

Miss Smith : With milk and sugar please.

Mr Bean : Here you are.

Miss Smith: Thank you.

The underlined sentence express ...

• Offering something.

• Offering help.

• Accepting an offer.

• Declining an offer.

• Refusing an offer.

Ali : Excuse me, Mam. May I help you?

Mrs. Susi : Oh, Ali, yes please. I have a lot of things to do.

Ali : What can I do for you, Mam?

Mrs. Susi : You can arrange these books on the shelf.

Ali : Okay.

What does the underlined sentence mean?

• Accepting help.

• Reducing help.

• Declining services.

• Offering helps.

• Introducing a new comer.

Woman : I am very busy right now. I have to finish my paper. Then, I must pick up my brother.

Man : ....

What is the most appropriate response to say next?

• No, thanks. I can manage it myself.

• What if I pick up your brother?

• What can I do for you?

• Do you think it is a good idea?

• if you don't mind. Thank you.

Clrek : Good morning. .....

Fathan : Good morning. Yes, please. I’d like to change my

rupiahs for Australian Dollars.

Clerk : Okay. Let me check.

• Can you help me?

• Can I help you?

• What can you do for me?

• Will you help me?

• Do you help me ?

Man : Excuse me, Madam. May I help you bring that bag?

Woman : Oh, no thanks. I can manage myself.

Man : Alright. If you need a help, let me know.

Woman : Yes, thank you very much.

What can we learn from the dialogue?

• The woman needs help.

• The man wants to ask the bag.

• The woman refuses the man's offering.

• The man manages the woman's bag.

• The man can carry his own suitcase.

Ali said, "What if I put a notice, so that the students return the books they have read on the rack?"

What does Ali mean?

• He give a suggestion.

• He needs help.

• He offers help.

• He want to return his book.

• He asks his friend to to return his book.

Ruth : Have you finished your dinner?

Grandma: Yes, I have.

Ruth : Would you like me to wash the dishes?

Grandma: It's okay. I don't mind washing the dishes for my grand daughter.

Ruth : No, Grandma. You have taken care of me when my parents are not at home. Let me do it for a change.

Grandma : That's very kind of you, darling.

What does the underlined sentence mean?

• Offering help.

• Declining help.

• Reducing help.

• Introducing someone.

• Asking for information.

Indry : The box you are carrying looks very heavy. ....

Putry : Sure. It’s very kind of you. Thanks.

Which expression is suitable to complete the dialogue?

• Would you like me to help you?

• Would you like to help me?

• Could you help me?

• Would you like to bring it for me?

• Could you bring it for me?

Ali : Excuse me, Mam. May I help you?

Mrs. Susi : Oh, Ali, yes please. I have a lot of things to do.

Ali : What can I do for you, Mam?

Mrs. Susi : You can arrange these books on the shelf.

Ali : Okay.

The underlined words express ....

• Accepting service.

• Refusing service.

• Offering services.

• Declining services.

• Giving information.

Ruth : Have you finished your dinner?

Grandma: Yes, I have.

Ruth : Would you like me to wash the dishes?

Grandma: It's okay. I don't mind washing the dishes for my grand daughter.

Ruth : No, Grandma. You have taken care of me when my parents are not at home. Let me do it for a change.

Grandma : That's very kind of you, darling.

What does the underlined sentence mean?

• Offering help.

• Refusing Help.

• Declining help.

• Accepting help.

• Neglecting suggestion.