Professional Communications Chapter 1 & 2 Review
Authored by Michael Martin
English
9th - 12th Grade
CCSS covered
Used 81+ times
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23 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The attitude an individual projects with the tone and pitch of his or her voice is _____.
Paralanguage
Haptics communication
Context
Professional Communication
Tags
CCSS.RL.2.6
CCSS.RL.8.3
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
_____ is a belief or generalization about a group of people with a given set of characteristics.
Culture
Diversity
Stereotype
Abilities
Tags
CCSS.RL.5.6
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Verbal communication includes all of the following except _____.
making requests
giving information
participating in meetings
sending an e-mail response
Tags
CCSS.RI.11-12.7
CCSS.RI.9-10.7
CCSS.RL.11-12.7
CCSS.RL.9-10.7
CCSS.RI.8.7
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
_____ incorporates written, verbal, visual, and digital communication to provide factual information that is usable in the workplace.
Corporate communication
Professional communication
Business communication
Lateral communication
Tags
CCSS.RI.11-12.7
CCSS.RI.9-10.7
CCSS.RL.11-12.7
CCSS.RL.9-10.7
CCSS.RL.8.7
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A series of actions on the part of the sender and the receiver of a message and the path the message follows is called _____.
Communication process
Verbal communication
Formal communication
Informal communication
Tags
CCSS.RI.11-12.7
CCSS.RI.9-10.7
CCSS.RL.11-12.7
CCSS.RL.9-10.7
CCSS.RL.8.7
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The use of English by those with a different native language is known as _____.
Standard English
Business communication
Professional communication
English as a second language (ESL)
Tags
CCSS.RI.11-12.7
CCSS.RI.9-10.7
CCSS.RL.11-12.7
CCSS.RL.9-10.7
CCSS.RI.8.7
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following describes an action, behavior, or attitude that sends a message to the receiver?
Nonverbal communication
Translation
Informal communication
Receiving barrier
Tags
CCSS.RI.11-12.7
CCSS.RI.9-10.7
CCSS.RL.11-12.7
CCSS.RL.9-10.7
CCSS.RL.8.7
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