1001 A+ Challenge

Several company users are frequently forgetting passwords for their mobile devices and applications.

Which of the following should the systems administrator do to reduce the number of helpdesk tickets submitted?

• Implement single sign-on

• Enable multifactor authentication

• Configure biometric authentication

• Remove complex password requirements

A technician has been asked to fix a problem with a projector. The projector lamp turns off for brief periods during a demonstration. After the technician replaces the lamp, the problem continues with an added message that appears just before the lamp turns off. Which of the following the MOST likely need to be performed? Select TWO.

• Reset the lamp life counter

• Replace the cooling fan

• Adjust the Brightness

• Install a higher lumen lamp

• Changed the video resolution

Which of the following services provides the ability to resolve UNC to appropriate IP addresses?

• DNS

• DHCP

• Proxy

• Web server

A user moves to a desk with a docking station that was previously used by another employee .

However, the user's laptop does not charge when plugged into the docking station. The power cable is secured to the power port on the rear of the docking station and is plugged into the live power outlet. Which of the following should a technician tell the user to perform and NEXT to address this

issue?

• Replace the laptop battery with a new one.

• Edit the OS Power plan setting.

• Test the docking station power brick.

• Undock and then redock the laptop.

The a customer contact the helpdesk stating a laptop does not remain charge for more than 30 minutes and will not charge more than 15%. Which of the following components are the MOST likely cause of the issue? Select THREE.

• LCD proper inverter

• AC adapter

• Battery

• Motherboard

• Backlit keyboard

Which of the following devices can utilized VLANs to secure networks?

• Switch

• Hub

• Repeater

• Bridge

A user notices a laser printer is picking up multiple sheets of paper from one of its paper trays. The problem started last week and has gotten worse . Which of the following is MOST likely the cause of the problem?

• Separation pad

• Feed roller

• Registration roller

• Duplex assembly

Which of the following is used to connect to a headset to a laptop?

• eSATA

• BNC

• RG-6

• USB

The which of the following is considered a connectionless oriented protocol?

• UDP

• TCP

• SSH

• Http

Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print . The technician sees that the printer is listed as a generic printer under devices and printers. Which of the following should the technician do NEXT?

• The reboot the computer into safe mode and try to print a test page.

• Download the correct drivers from the manufactures website and install them.

• Unplug the USB cable from the printer and try another USB slot on the PC.

• Set the printer as the default within the device properties.