LinkedIn Learning: Problem Solving

LinkedIn Learning: Problem Solving

Assessment

Quiz

Professional Development

Medium

Created by

Cariz Alvarez

Used 25+ times

FREE Resource

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The absolute first step of problem solving is ...

to be sure you know the answer

to be sure you've got the right cause

to be sure you are you

to be sure you've read the question

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What's the most common reason for getting the wrong cause?

A problem might not have a cause at all

Fixing the symptomps will be enough

A problem might be it's own cause

There can be a common cause for two problems so we think one problem is causing the other.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the "Five Whys?"

a way to blame management for everything

a way to assess the system rather than the first person who has a problem

a linear method for getting to the root cause of a problem

Yes, Yellow, Yorkshire, Yams and Yacht

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the best type of thinking when solving a problem?

Use the logical part of your brain first, then the creative part.

Generate lots of ideas and then choose the best one.

Tap your intuition by running with the first idea that you think of. It will be the best.

Think inside the box.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When brainstorming, you should adopt this practice for the results.

Collect all the ideas, including the bad ones.

Throw out the bad ideas as you go along.

Separate the ideas generation from the judging process.

Use the same people for the idea generation and for the judging.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should an effective problem solver keep in mind when thinking about creativity?

There are just three effective ways to increase creativity.

Creativity can help you identify a problem but not solve it.

Creativity is fixed -- you either have it or you don't

Creativity can be increased via many different techniques.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When solving problems, is it better to use intuition or logic?

Intuition is the most effective approach to solving problems.

Logic is the most effective approach to solving problems.

Neither approach is helpful for solving problems.

It's better to use both approaches and see if the results agree.

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