HTMP Year 2 Chapter 1

What topics are appropriate for a paper about sectors within the hospitality and tourism industry?

• Research centers, clothing boutiques, and organic gardens

• Real estate firms, flower retailers, and banks

• Museum, snack bars and universities

• Pharmacies, supermarkets, and hardware stores

What is one of the largest divisions of the hospitality and tourism industry?

• Restaurant

• Cruise ship

• Airline

• Nursing Home

You want to be a manager in the hospitality and tourism industry. Which venue offers this type of position?

• Video production company

• Nursing home

• Computer repair facility

• Horse farm

What is a logical career path for someone who dreams of traveling the world?

• Movie theater manager

• Dentist

• School principal

• Cruise ship director

True or False: The growth rate of the hospitality and tourism industry has recently slowed down.

• True

• False

You currently work at the front desk agent at the Ocean View Hotel. The manager is closing the hotel in 3 months, and you will be seeking new employment. In which industry segment will your skills best fit?

• Lodging

• Food and beverage

• Accounting

• Engineering and maintenance

Sarah works as an accountant at the Hyatt Regency Hotel in Saipan. Her job requires calculating payroll and handling sales records. Sarah must follow strict legal policies and legal guidelines. What management style should you use with Sarah

• Laissez-faire

• Bureaucratic

• Autocratic

• Democratic

Why are management positions in the hospitality and tourism industry plentiful?

• Each of the many departments within the industry requires a separate manager.

• Management positions within the industry command high wages.

• Fewer people today pursue positions within the industry. Therefore, more positions are available.

• The industry represents a large portion of the global marketplace

You just graduated college with a degree in hospitality. You plan to work for a hotel company. What will likely be your first position in the company?

• Regional Manager

• Assistant Manager

• Manager

• District Manager

For the third time this week your security department employee did not fill out her closing shift report before leaving for the day. What should you do?

• Remind her that other employees rely on that information, and ask her to be consistent in filling it out.

• Ask another security staff member to fill out the report and share the information with you.

• Fill out the report for her, and pass the information to other employees who need it.

• Leave the report blank and refer to past closing shift reports for information.