Professional Correspondence

The line in an email that indicates what the email is about is called the

• topic

• attention

• subject

• cc

When writing a business letter, what goes at the top right?

• the addressee information

• the return address

How many spaces should be between your closure and your typed signature?

• 1

• 2

• 3

• 4

How many spaces should go between the return address and the addressee?

• 1

• 2

• 0

• 4

How many spaces go between the addressee and the salutation, on a business letter?

• 4

• 2

• 0

• 1

What are the parts of a letter of reprimand (check all that apply)

• statement of the problem to be corrected

• suggestions on how to improve

• a timeline for improvement

• clear consequences that will occur if behavior is not corrected

• documentation of who has witnessed the unwanted behavior

What is a letter of reprimand?

• A performance review

• An official warning about unwanted behavior

• a commendation for outstanding service

When writing a formal business letter, you should include:

• addresses

• the date

• a salutation

• closure

• attachments

True or False: Emails do not require a salutation

• true

• false

An appropriate closure for a business letter would NOT be

• Sincerely

• Best regards

• Love

• Thank you