The One Minute Manager Meets the Monkey

What does a Monkey represent?

• The problem

• The solution

• The action taken to solve the problem.

• The dilemma

What did the narrator fear he was going to develop?

• Hypertension

• Ulcer

• Heart attack

• Nervous twitch

How many employees did the One Minute manager have the narrator talk to?

• 3

• 5

• 2

• 4

What are the 3 techniques for effective management?

• Goals, rewards, communication

• Goals, praising, reprimands

• Goals, communication, praising

• Goals, rewards, reprimands

Which one is not a rule for dealing with Monkeys?

• Insurance

• Control

• Owner

• Reprimands

• Description

Solving problems for someone teaches them helplessness

• True

• False

Are Monkeys the problem?

• True

• False

Which are the Insurance policies

• Information before action

• Reward after accomplishment

• Always set goals

• Operation before information

Management means doing work with other people's hands

• True

• False