Delegation and Decision Making Skills

Which is NOT a pre-delegation action step

• Introduce the task

• Determine task to be assigned

• Determine tasks to retain

• Select delegate

Which statement is NOT TRUE

• When delegating, grant authority to determine process

• When delegating, grant authority to determine outcomes

• When delegating, grant authority to access all information sources

• When delegating, grant authority to access other support

What must be done, if a delegate is dependent:

• Check capability

• Check if sufficient authority has been given

• Encourage active problem solving

• All of the above

Type of decision made by an expert

• Authoritative

• Consultative

• Consensus

• Minority vote

The first step in the delegation meeting is:

• Demonstrate the task

• Entertain questions

• Allocate authority

• Explain the big picture

Which is NOT TRUE

• Use check points to support and monitor

• Allow for reverse delegation

• Use constrained access

• All of the above

The first step in using the decision making grid is to:

• Identify options

• Determine rating scales

• Identify priority factors

• Evaluate choices

Which is NOT TRUE about micro managing:

• Prevents employees from making decisions

• Resist delegating

• Revokes tasks after delegating

• Allows employees to work independently

Which is NOT considered a benefit of delegation

• Keeps from burning out a few employees

• Develops new leaders

• Prepares employees for greater responsibility

• None of the above

Which is NOT one of the 5 Rights of Delegation

• Circumstance

• Communication

• Person

• Reward