Quiz 2 : Operations Management

Operations management _________________.

• involve in obtain funds and tracks the finance performing

• is the set of activities that transforming inputs into outputs

• creates demand and get customers

• involve the management of employee from recruitment to retirement

Below are the reason why you study OM EXCEPT___________.

• OM is one of three major functions (marketing, finance, and operations) of any organization

• we want to understand what operations managers do

• OM include performing market research, producing a marketing plan, as well as strategically overseeing advertising and promotion

• we want (and need) to know how goods and services are produced

Which of the given answer is the characteristics of the services?

• often knowledge base

• production usually separate from consumption

• can be inventoried

• low customer interaction

Below are the roles of operations manager EXCEPT _________.

• planning on capacity, locations, products & services,make or buy, layout and do projects scheduling

• develop an incentive plan, issuance of work orders & job assignment.

• manage the inventory, control the quality, costs and productivity

• produce financial reports and develop direct investment activities

All of the answer below is the characteristics of the goods EXCEPT __________________________.

• can be inventoried

• site of facility important to minimize production cost

• some aspects of quality measurable

• reselling unusual

Which one is TRUE for the medium range forecast?

• New product planning, facility location, research and development

• Forecasts tend to be more accurate than longer-term forecasts

• Purchasing, job scheduling, workforce levels, job assignments, production levels

• Forecast on sales, production planning and budgeting.

Which one is the best describe for forecast approach on qualitative method?

• Used when situation is stable and historical data exist.

• Used when situation is vague and little data exist.

• Involves mathematical techniques.

• Forecast on existing product and current technology.

_____________________ involve managers from sales, marketing research, accounting and production. This managers assembles to discuss their opinion on what will happen to sales in future.

• Jury of Executive Opinion

• Delphi Method

• Sales Force Composite

• Market Survey

____________ each salesperson projects his or her sales then combined at district and national levels.

• Jury of Executive Opinion

• Delphi Method

• Sales Force Composite

• Market Survey

______________ assumes demand in next period is the same as demand in most recent period.

• Moving average

• Weighted Moving Average

• Naive Approach

• Exponential Smoothing