Chapter 7-Intro to Business

What is the meaning of human resources?

• The people who represents a business
• The best person to do the job
• The people employed to do work in a business
• Supervises employees and sets tasks to be done

What is recruitment?

• The way a business finds new staff
• Those who have an interest in the business
• It is another term for vacancy
• Customer service best practice is carried out using this method.

Which of the following is an accurate definition of recruitment?

• The process by which companies fill the need to find new employees.

• A statement that enshrines the fundamental objectives of the company.

• The system of following someone around and noting how they perform their duties.

• The process of attempting to fill gaps that exist in the skills of the current labor force.

Jim is a new employee. He makes unwelcome sexual remarks and jokes. His behaviour is offensive and intimidating to the female employees. Jimʹs behaviour is an example of:

• sexual harassment

• permissible behaviour as long as it does not violate a policy

• sexual annoyance

• permissible behaviour

The definition of ________ is the formal relationships among jobs in an organization

• job hierarchy

• organizational structure

• organizational chart

• chain-of-command

What is the key goal of proper Human Resources Planning?

• to avoid firms from incurring high cost because of negligent hiring

• to avoid firms from getting sued by employees due to unfair labor practice

• to get the right number of people with the right skills in the right jobs at the right time and cost

• to ensure qualified candidates go through every process of selection before they are actually hired

Which of the following best describes the role of human resource management within a business?

• The management of financial resources

• The relationship between a business and its suppliers

• The development of a marketing plan

• The management of employees

Human resource management is the function of attracting, developing, and retaining employees who can perform the activities needed to meet organizational objectives.

• True

• False

An effective performance reviews should take place several times a year

• True

• False

The amount employees are paid in money and benefits is termed as ?

• wages

• benefits

• salary

• Compensation