Characteristics of communication skill

• Two person

• Exchange ideas

• Direct and indirect communication

what is direct communication

• Face to face

• Via email

• Via chat

• Body languange

Which of the following is not a step to improve communication skill

• Really rely on tone

• Simplicity

• take time to respond

• Keep some file of writing u found effectives or enjoyable

How many type of communication skill

• 4

• 3

• 2

• 1

Less possibility of dissortion of information is

• Benefit of communication skill

• Differences of non verbal communication

• Benefits of verbal communication

• Differences of verbal communication

What body language shows you are listening

• Turning away from the speaker

• Nodding and making eye contact

• Looking out of the window

• Chatting to people

Someone is telling you about an accident they’ve had. How would you react?

• Look pleased

• Look behind you

• Look concerned

• Look angry

You have a discussion with a friend about politics. You don’t agree with them. What should you do?

• Change the subject

• Say what you believe

• Get angry with your friend

• Feel loved