old MAN 2150 CH 9 DIV TEST

13. To correct the past exclusion of women and minorities, companies introduced ________ special efforts to recruit and hire qualified members of groups that have been discriminated against in the past.

• affirmative action
• ethnocentrism
• class action suits
• social audits

16. Brenda has recently been denied a promotion. This is the third time she was turned down for promotion despite excellent performance reviews. Her manager assures her that she was qualified for the promotion but "that's just the way things go." After this latest disappointment, Brenda did an in-depth research on the history of her company. She found that only two women candidates had been promoted to upper management positions in the company's entire history. Which of the following factors is most likely obstructing Brenda's career growth?

• a wide span of control
• the glass ceiling effect
• a diversity-oriented employer

19. ________ refers to the submission to or rejection of sexual conduct that is used as a basis for employment decisions.

• Social loafing
• Quid pro quo harassment
• Fundamental attribution error
• Mutual adjustment

21. Reese was offered a promotion in exchange for a date with her supervisor. She was upset as she had no interest in dating him, yet she agreed because she really wanted the promotion. This is an example of

• whistleblowing.
• performance reciprocity.
• quid pro quo harassment.
• social loafing.

23. Which of the following is true in the context of sexual harassment laws in the United States?

• Quid pro quo harassment cases are now more typical than harassment by creating a hostile work environment.
• Hostile work environment standard can be applied to same-sex harassment cases.
• Non-gender related cases, such as a pattern of racial or ethnic slurs, are not covered under the hostile work environment standard.
• Women are protected under Title VII of the Civil Rights Act of 1964 but not men.

25. ________ form the largest unemployed minority population in the United States.

• People with disabilities
• Asians
• Married individuals
• Catholics

27. Which of the following is considered a disability under Americans with Disabilities Act (ADA)?

• Conjunctivitis
• Chicken pox
• Alcoholism
• Sinus infection

30. Which of the following is most likely to help employers in preventing an exodus of talent, and retaining skilled and knowledgeable older workers?

• introducing phased retirement programs
• increasing the number of work hours
• limiting training for older employees
• emphasizing on physical effort

33. At HN Systems Inc., the authorities are taking special efforts to recruit qualified members from minority groups that have been discriminated against in the past. This is referred to as

• glass ceiling.
• standardization.
• mutual adjustment.
• affirmative action.

36. A ________ makes it more difficult for women and minorities to move up the corporate ladder.

• service gap
• span of control
• diversity clause
• glass ceiling